Shipping + Handling

AUSTRALIA

  • $10 AUD standard shipping

  • $15 AUD for express shipping.

  • Same Day Delivery, starting at $15 (subject to postcode).

  • Please allow 3-5 business days for standard delivery.

  • Please allow 1-2 business days for express delivery.

  • All orders will receive a tracking number once dispatched.

  • No PO Boxes.

  • Signature required on delivery.

NEW ZEALAND

  • $35 AUD for DHL Express shipping.

  • $15 AUD for Australia Post Standard International shipping.

  • Please allow 2-4 business days for delivery with DHL Express (dependant on your delivery destination).

  • Please allow 4-7 business days for delivery with Australia Post Standard International (dependant on your delivery destination).

  • We offer On Demand Delivery with DHL express. You will receive an email/text message once your parcel arrives in your country and can opt to have the signature released, or sent to your local post office.

  • We offer NZ Standard International shipping with Australia Post. Please be aware, once your order reaches New Zealand, it is passed over the New Zealand Post to continue its journey. You may continue to follow your tracking link, and will receive updates via email.

  • As the recipient, you are liable for all import duties and customs, this fee is separate to that of shipping and differs from country to country. If you are required to pay duty and taxes this will be sent to you after purchase. Please note this differs for each country code.

  • Please be sure to include your phone number.

JUST TO NOTE

  • We are not liable for lost, stolen or damaged products.

  • We will not be held liable for any fees or taxes related to customs and duties. It is at the customer’s discretion to be familiar with these fees.

  • Once an order is placed we strictly cannot make last minute changes. If you need to change your size and/or address, your order will be cancelled and you can repurchase again online

  • We cannot leave parcels unattended. If no one is available to claim the package, it will be delivered to your local Post Office for pick-up.

  • We strictly do not re-direct orders once dispatched, so please triple check the address provided before confirming your order.

Contact us

Same Day Delivery

We have partnered with Rendr to offer Sydney Metro customers Same Day Delivery.

Same Day Delivery is available for customers within a 50km radius of our Freshwater location. Delivery cost starts at $15 and is calculated at checkout based on distance.

Sydney same day delivery is available for orders placed before 11am AEDT each business day (Monday-Friday), excluding weekends and public holidays.

For orders placed after 11am, on a weekend or public holiday, your delivery will be scheduled for delivery on the next business day. 

Please make sure you are available to receive your package as we cannot leave it unattended. There will be an additional charge for re-delivery.

All same day orders are delivered by Rendr. 

Click and Collect

We offer complimentary Click & Collect from our Freshwater store only.


Shop 9/12-14 Lawrence Street, Freshwater, NSW, 2096

Orders placed before 11am can be picked up on the same day between 12-4pm. If your order is placed after 11am, it can be picked up the next day. 
You will receive an email when your order is ready for collection.

Standard online returns policy applies to orders placed with Click and Collect.

If you fail to collect your order within 30 days of your purchase date, your order will be cancelled and refunded to your original payment method.